FREE SHIPPING OVER $99 IN THE USA (see details below)
FREE standard shipping on orders over $99 of Blue Ridge Overland Gear brand products (please note: that means product total before shipping costs). Limited to orders shipped within the continental United States and does not include anything but Blue Ridge Overland Gear. Other conditions may apply. Please remember that your product total (before shipping costs) must be over $99 to qualify for FREE SHIPPING.
RUGGED LIFETIME WARRANTY
We pride ourselves in building rugged products that you can use for a lifetime. We’re in it for the long haul and so is our gear. Don’t be afraid to put it to the test. If for some reason you don’t love your authentic BROG gear, let us know and we’ll make it right. If you run it over by accident or the kids (human or animal) tear it to pieces, let us know and we’ll replace it. If you drop it off a cliff or some curious squirrels steal it away in the night that would be hard to replace - but if our products don’t survive your typical wear and tear or even your abuse - we want to know about it. We’re here to help you get outdoors and stay organized. If you have any issues or questions contact us.
You can return any Blue ridge Overland Gear product in 30 days, for any reason. Please contact Customer Support for more information on returning an item (see ways to contact us below).
Shipping return address: Blue Ridge Overland Gear, 126 S. Bridge ST, Bedford VA 24523
Contact Us By Email:
Email us at: firstname.lastname@example.org (best for weekday inquiries during our normal business hours).
Please know we strive to answer emails in a timely manner but we typically reply within 24 to 48 hours and we usually do not reply on evenings and weekends when the office is closed.
Call Us On the Phone:
(Storefront hours: Tues. through Fri, 9am - 6pm | Sat: 10am - 3pm EST)
We are a small team but are dedicated to you - our customer! If we are helping other customers, or you call outside of our normal storefront hours, please leave a message with: (1.) your full name, (2.) a phone number we can reach you at, and (3.) your order number.
Please note: if you call via phone but do not leave us a message we will not be able to return your call.
#BlueRidgeBuilt: Our No-Risk, Rugged Warranty
'Blue Ridge Built' is our commitment to design and build the most innovative and durable goods for your adventurous life. All Blue Ridge Overland Gear brand products come with a lifetime guarantee, are made of tactical quality materials, and are carefully crafted by our small but dedicated team of builders here in Bedford, Virginia, USA.
Buy Once. Use For a Lifetime.
Let us know if you have any trouble with our gear. We are happy to fix or replace anything that comes out of our shop. Because people who are hard on gear are our kind of people.
Third Party Products
We recommend and sell a variety of premium overlanding gear that is not produced by us. Please note that anything produced by a third party will have it's own manufacturer's warranty and is not covered by the BROG warranty.