Shipping and Returns

FREE SHIPPING OVER $99 IN THE USA (see details below)

FREE standard shipping on orders over $99 of Blue Ridge Overland Gear brand products. Limited to orders shipped within the continental United States and does not include anything but Blue Ridge Overland Gear. Other conditions may apply. Please remember that your order must be over $99 to qualify for FREE SHIPPING.

RUGGED LIFETIME WARRANTY

We pride ourselves in building rugged products that you can use for a lifetime. We’re in it for the long haul and so is our gear. Don’t be afraid to put it to the test. If for some reason you don’t love your authentic BROG gear, let us know and we’ll make it right. If you run it over by accident or the kids (human or animal) tear it to pieces, let us know and we’ll replace it. If you drop it off a cliff or some curious squirrels steal it away in the night that would be hard to replace - but if our products don’t survive your typical wear and tear or even your abuse - we want to know about it. We’re here to help you get outdoors and stay organized. If you have any issues or questions contact us.

RETURNS

You can return any Blue ridge Overland Gear product in 30 days, for any reason. Please contact Customer Support for more information on returning an item (see ways to contact us below).

Shipping return address: Blue Ridge Overland Gear, 126 S. Bridge ST, Bedford VA 24523

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Contact Us By Email:

Email us at: support@blueridgeoverlandgear.com  (best for weekday inquiries during our normal business hours).

Please know we strive to answer emails in a timely manner but we typically reply within 24 to 48 hours and we usually do not reply on evenings and weekends when the office is closed.

Call Us On the Phone:

1-866-855-5471

(Storefront hours: Tues. through Fri, 9am - 6pm | Sat: 10am - 3pm EST)

We are a small team but are dedicated to you - our customer! If we are helping other customers, or you call outside of our normal storefront hours, please leave a message with: (1.) your full name, (2.) a phone number we can reach you at, and (3.) your order number.

Please note: if you call via phone but do not leave us a message we will not be able to return your call.