Many of our customers order from us right before they are taking a trip. We do our best to get your order to you as quickly as possible but we always recommend that you place your order well in advance of any trip you may be taking. Please keep in mind, if you order one of our products and it is a low stock item there may be additional time required for production.

Also, please understand: WE TYPICALLY DO NOT SHIP ON THE WEEKENDS because we are closed at that time. If you place an order of in-stock items late Friday it will typically not ship until Monday.

We highly suggest that you DO NOT attempt to place an order at the last minute. We cannot guarantee that your order will be expedited, especially if we are experiencing high order volume. However, we do try to prioritize orders when possible, if necessary - so feel free to contact us for the most recent information on turn-around times. 

We also get rerouting requests at times. Rerouting your shipment is possible in many cases but not always. There are alot of details to keep in mind and there is a charge for rerouting - please read all details below:

•  Please include in your order notes what day you must have the items "in hand" if your order is time-sensitive.
• If your trip deadline is approaching and you are concerned that you might not receive your order in time, please try to contact us before the item ships to avoid rerouting fees.
• We are happy to reroute already shipped orders to keep up with your changing itinerary. However, please note that once an order leaves our facility, you as the customer are responsible for any rerouting fees assigned by the carrier. Rerouting UPS shipments already in transit are a $35 fee per address change. USPS charges around $15 dollars per address change.
• Not every shipment is eligible for a reroute. Will check the status of your shipment to be sure it's available for delivery changes BEFORE you are charged rerouting fees.
• Rerouting fees can be paid by an online payable invoice at your request. Please note that once an item is rerouted, these fees are non-refundable.
• Rerouting your shipment can add add several days to the transit time of the item. Changing your shipments address doesn't guarantee you will receive the items more quickly than the expected delivery date.
• We cannot switch carriers mid-shipment (i.e., an item intially shipped UPS at your request and you wish to have it delivered by US Mail).