NEED CUSTOMER SUPPORT? We're glad to be of service! Choose one of the following ways to get in touch.
Contact Us By Email:
Email us at: email@example.com (This is the preferred way to reach us, as it allows us to quickly relate your contact info with your full order history).
Please know our Customer Support Team strives to answer emails in a timely manner. We typically reply within 24 to 48 hours - but please note: we typically do not reply on evenings and weekends when the office is closed.
Call Us On the Phone:
(Office/Shop hours: Monday to Friday, 10am - 5pm | Sat: by appointment only)
We are a small team but are dedicated to you - our customer! If we are helping other customers, or you call outside of our normal storefront hours, please leave a message with: (1.) your full name, (2.) a phone number we can reach you at, and (3.) your order number (if it is a customer service request).
Please note: if you call via phone but do not leave us a message we will not be able to return your call. Can't get a hold of us by phone? Consider emailing or direct messaging us on Facebook.
Visit Us In Person:
Do you want to drop by the shop? We'd be glad to give you a tour of our production floor, get your hands on our products in person, or answer any questions you may have. Visit us during our normal hours at: 126 S. Bridge St, Bedford, Virginia 24523