NEED CUSTOMER SUPPORT? We're glad to be of service! Choose one of the following ways to get in touch.
Contact Us By Email:
Email us at: firstname.lastname@example.org (best for weekday inquiries during our normal business hours).
Please know we strive to answer emails in a timely manner but we typically reply within 24 to 48 hours and we usually do not reply on evenings and weekends when the office is closed.
Call Us On the Phone:
(Storefront hours: Tues. through Fri, 9am - 6pm | Sat: 10am - 3pm EST)
We are a small team but are dedicated to you - our customer! If we are helping other customers, or you call outside of our normal storefront hours, please leave a message with: (1.) your full name, (2.) a phone number we can reach you at, and (3.) your order number (if it is a customer service request).
Please note: if you call via phone but do not leave us a message we will not be able to return your call. Can't get a hold of us by phone? Consider emailing or direct messaging us on Facebook.
Visit Us In Person:
Do you want to drop by the shop? We'd be glad to give you a tour of our production floor, get your hands on our products in person, or answer any questions you may have. Visit us during normal storefront hours at: 126 S. Bridge St, Bedford, Virginia 24523